Catering FAQs

Catering-FAQs

 

FAQ:

How do I reserve the date for my event?
In order to reserve a date, you must fill out our online order form and a deposit must be made. At least one full week notice must be given for any event.

How much is the required deposit?
The deposit is 50% of your total for your booked package. Total must be paid in full by day of event.  Deposits are refundable up to 3 weeks before the date of event, less any credit card fees. If event is cancelled or rescheduled less than 21 days before original date deposit can be applied to a later date .

I see that you charge per person. Are there any other fees?
We charge sales tax at NYS rate. An additional destination fee ($30) may apply if your event is outside of our normal service area (Central Suffolk County). Gratuity of 15% will be added to your total. 

What do you charge for kids?
We do not have a kids’ price – all of our pricing is based on an average adult sized portion.

How many crepes can each of my guests have?
We prepare to serve each guest 1 crepe per category ordered (Sweet and/or Savory). We will allow guests to have seconds, however, please be sure to plan for this in your guest count, so we do not run out of food. 

When do I need to let you know my final guest count?
You can change your final guest count up to 24 hours prior to your event, unless your count increases to where we need to add or remove a chef. In this case, seven days notice must be given to ensure we have equipment and chef’s available if needed. 

Why is the menu pre-selected?
Your menu is pre-selected to with our most popular crepe options and to offer a variety of different tastes. Your menu can be customized for an additional charge of $50, as this requires greater preparation time.

What if there are more guests present on the day of the event than I booked for? Will I be charged more?
You will not be charged more if there are more guests present than what we are booked for, however we cannot guarantee that we will have enough food. This is why it is very important that you provide us with your most accurate estimated guest count. You may inform us until 24 hours the day of the event if your guest count changes. 

How long does it take for your staff to set up and clean up?
Your chef will arrive approximately 30 minutes prior to service time to begin setting up. Both set up and clean up take around 30 minutes. You are not charged for this.

How many chefs and/or stations will there be at my event?
The number of chefs at your event depends on your final guest count, the number of hours of service, and your selected catering package. Please see our pricing chart for more information.

How much space do you need for your set up?
Each crepe station requires a 10’ x 10’ space. Additional space may be needed for beverage stations and salad service tables, if this is part of your booked package.

Do you require electricity?
We do require electricity for any set up. We may need at least two outlets on separate circuits (we require 15 amps from each outlet). We will provide 50 ft extension cords to reach the outlets.

Do you provide lighting for your crepe station?
We do not provide any lighting for our crepe station. Please be sure that the location where you would like the chef to set up is well lit enough for them to safely cook.

What do I need to provide for the chef and my guests?
We provide everything necessary to prepare and serve the crepes, including tables, linens, and disposable white plates, forks, knives, and napkins. We recommend having a trash can available for your guests to dispose of their used plates, utensils, and napkins. We need one 15 amp electrical line per crepe maker. We will provide 50 feet of extension cord per crepe maker to access this. 

Can my guests create their own crepe, or do they have to order strictly off the menu?
Because all of our crepes are made to order, the chef can omit /substitute ingredients in the crepes using the ingredients they have on hand.

Can I have the chef serving for less or more hours?
You may have the chef at your event for less or more hours.  Additional hours are $50 each and we do not discount for less time.

Can I decide on the day of the event to keep the chef serving longer?
Your chef may or may not be able to stay longer at your event, depending on our event schedule for the rest of the day. If you would like your chef to stay longer, be sure to ask him at least 30 minutes prior to your originally scheduled end of service time. Additional time will be charged at a rate of $25 per half hour.

Can I have the chef serve gluten free crepes?

We can provide gluten free crepes at a charge of $2 per crepe. However, there is a higher risk of cross contamination at catered events due to the fact that we cannot use separate tools or equipment. If you or a guest has a strong allergy we do not recommend serving gluten free crepes.

To set up a catered event, fill out our Catering Form!